OneClick CVO Q&A with Anitha McNeilly: CredentialStream’s New OnDemand Credentials Verification

Verifying credentials of healthcare professionals is a critical component of ensuring patient safety, and the process can be time-consuming and expensive for organizations of any size. For healthcare organizations, managing credentials verification in-house requires establishing predetermined licensure qualifications, performing extensive background checks, and guaranteeing a medical professional’s legitimacy to provide care. It can be a lot.

You already have plenty on your plate as a credentialing specialist. We know that sometimes getting outside support with your initial and/or re-credentialing processes can help simplify your day-to-day. That’s why we created OneClick CVO, a new CredentialStream feature that provides users with a quick and easy way to select providers within their system and send their files over to VerityStream CVO for credentials verification.

We recently sat down with Anitha McNeilly, VerityStream Senior Product Manager, to learn all about OneClick CVO. A summary of our chat follows, and you can find more detailed information about getting started with OneClick CVO by registering for our upcoming webinar.

Q: Why was OneClick CVO created?

A: At VerityStream, we are committed to helping our community do more with less, and that’s exactly what OneClick CVO does. It gives our clients the ability to pass completed provider data files to our internal CVO for verification services on an as needed basis. This is particularly useful during busier times, when organizations have limited resource capacity.

Q: Is OneClick CVO right for me?

A: OneClick CVO is for all customers on the CredentialStream platform. If you are responsible for initial and/or re-credentialing processes in your organization, then this is for you! All you need to do to get started is complete a simple form. There are no contracts or minimums to commit to, you simply pay as you use the service.

Q: How can OneClick CVO help me?

A: There are very few tools out there that a user can just “turn on” and use, but this is one of them! Once you’ve completed the order form, the OneClick CVO feature can be activated by adding a widget to your Provider Dashboard, leading to immediate efficiencies. You can easily request verifications for new providers and periodically review existing ones on an ongoing basis.

Since OneClick CVO is fully integrated with CredentialStream, verified records flow directly back into your system, allowing for a very automated, hands-off verification approach. OneClick CVO automatically performs nightly pushes sending you any completed files on a daily basis. It also allows you to track requests in progress and the status of each via your Provider Dashboard, alerts, and reports.

Q: What type of information can OneClick CVO verify?

A: You can use OneClick CVO to verify:

• Education (Graduate, Medical School)
• Training/Affiliations (Fellowship, Internship, Residency)
• Work History (Current Practice, Gap, Leave of Absence, Prior Practice)
• Credentials/Licenses (CDS, DEA Registration, State Licensure, Specialty Boards, Specialties)
• Malpractice Carriers (Current, Prior)
• References

Q: Who is conducting the verifications?

A: VerityStream CVO is a commercial, NCQA-certified CVO established in 1998. We have been successfully operating and serving a diverse client base for 20+ years. We have held continuous NCQA certification since 2000 and are certified in 11 out of 11 verification options. You won’t find a more qualified CVO out there!

Q: How do I get started?

A: The good news is OneClick CVO is really easy to use, once activated and present on your dashboard, you can put it to work! Your Account Manager can get you the required form, walk you through set up and get you going on a single call. Simply reach out for more information.

In Summary

We know you have a hard job with a lot of responsibilities, but verifying healthcare professional credentials is critical to providing the best in patient care. When you’re feeling overloaded, OneClick CVO is here to help you out. For all the information you need on how it all works, attend our webinar or give us a call. As always, we’re here to help.